Service Details

Important News: Off
Service Timing: 1-7 Days but can be doe in as fast as 72hrs
Status Supported: Active / Financed / Clean

Please verify that you have the Device Unlock app on your device, connect to Wi-Fi and press Permanent Unlock. If you get the message “Unlock Failed" or “Not Eligible for Unlock" then your phone will be unlocked with this service.

If get any error messages like "Communication error", "Unable to connect to the server" or "Server not responding" please try again later”, DO NOT submit your order as it is not supported for unlocking. NO Refund with either of those error messages.

• All T-Mobile Models Supported with the T-Mobile Unlock App.

Once the unlock request is processed, you need to

1. Connect your phone to WiFi

2. Go to play store and install "Device Unlock" app from tmobile

3. Open app and select "Permanent Unlock"

Phone will check status from server and reboot

Trouble Shooting: Please visit our Knowledge Database before contacting support: https://www.hammerunlocks.com/knowledgebasecats.php

Refund Policy: If your unlock fails and you have followed the troubleshooting steps found in the link above please contact our support team. We will require a YouTube video with special instructions to get your refund taken care of.